Return & Exchange Policy – Blooploop LLC
At Blooploop LLC, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer hassle-free returns and exchanges. Please read the details below to understand our policy.
1. Return Policy
✅ You can return items within 30 days of receiving your order.
✅ Items must be unused, unworn, and in original packaging with tags attached.
✅ A receipt or proof of purchase is required for all returns.
🔹 Non-Returnable Items:
❌ Final sale or clearance items
❌ Personalized or customized products
❌ Used or damaged items (unless defective upon arrival)
❌ Gift cards
📦 How to Initiate a Return:
1️⃣ Contact us at info@blooploopllc.com with your order number.
2️⃣ We will provide a return authorization and instructions.
3️⃣ Ship the item back to us. (Return shipping costs are the customer’s responsibility, except for defective items.)
2. Exchange Policy
🔄 If you received the wrong size, color, or a defective item, we are happy to exchange it for you.
📦 How to Request an Exchange:
1️⃣ Email us at info@blooploopllc.com with your order number and exchange request.
2️⃣ We will provide instructions for returning the item.
3️⃣ Once we receive the returned item, we will ship the replacement.
💡 If the item is out of stock, we will issue a full refund or let you choose an alternative product.
3. Refund Policy
💰 Refunds will be processed within 5-7 business days after we receive your return.
💳 Refunds will be issued to the original payment method.
🔹 If you paid via credit/debit card, it may take an additional 3-5 business days for the refund to appear in your account.
🔹 If the return is due to our error (wrong item, defective product), we will cover the return shipping cost.
4. Damaged or Incorrect Items
📦 If you receive a damaged or incorrect item, please contact us within 48 hours of delivery:
✔ Email us at info@blooploopllc.com with photos of the item and packaging.
✔ We will arrange a replacement or full refund at no extra cost.
5. Frequently Asked Questions (FAQs)
Q: How long do I have to return a product?
A: You have 30 days from the date of delivery to return an item.
Q: Do I have to pay for return shipping?
A: Yes, unless the item is defective or incorrect. In that case, we will cover the shipping cost.
Q: When will I receive my refund?
A: Refunds are processed within 5-7 business days after we receive your return.
Q: Can I return an item without the original packaging?
A: No, the item must be returned in its original packaging with all tags attached.
Q: What if my return is lost in transit?
A: We recommend using a trackable shipping service, as we are not responsible for lost returns.
6. Contact Us
📧 Email: info@blooploopllc.com
📞 Phone: +1 (214)-639-8350
📍 Mailing Address: 116-37 192ND ST, Jamaica, NY 11412, USA
We’re here to help with any return or exchange inquiries!